Communicating Across Generations: Building Connections for a Cohesive Workplace Training

COURSE OVERVIEW

The “3-Part Generational Communication Series” is designed to help professionals enhance communication across generations within their teams. In Part 1, a 90-minute interactive session, participants explore the unique communication styles of different generations, from Traditionalists to Generation Z. Through presentations, discussions, and group activities, they identify common barriers such as stereotypes and technology gaps. The session emphasizes actionable strategies to overcome these challenges and promote inclusivity and collaboration. Key takeaways include the importance of adapting communication methods, creating effective feedback loops, and celebrating generational strengths.

Part 2 is a self-guided session where participants build on the insights from Part 1 to develop a personalized roadmap for improving cross-generational communication. Through reflection and exercises, they identify challenges, create adaptable strategies, and design feedback systems to ensure inclusivity across all age groups. Part 3 culminates in a live Q&A session, providing participants an opportunity to share their experiences, refine their plans, and seek advice on overcoming challenges. The series concludes with a focus on ongoing refinement of communication strategies to foster long-term, effective generational collaboration.

WHO IS THIS COURSE FOR?

  • Event and Team Leaders: Professionals who manage or work within multi-generational teams and want to improve team dynamics, communication effectiveness, and collaboration across age groups.
  • Organizational Leaders: Executives or managers responsible for creating inclusive work environments, resolving communication barriers, and fostering a culture of feedback and collaboration among diverse generational groups.
  • Event Planners and Coordinators: Professionals within the event industry who want to bridge generational gaps in their teams and ensure smooth communication and coordination during event planning and execution.
  • Part 1: 90-Minute Session (Live, online)

    Breaking Generational Barriers for Stellar Communication

    In this high-energy, interactive session, event professionals will learn how to break down generational barriers and achieve stellar communication within their teams. Through exploring communication preferences across different generations, identifying common barriers, and enhancing cross-generational connections, attendees will leave equipped with the tools to foster a more inclusive and collaborative work environment.

    Learning Outcomes:

  • Explore Generational Communication Styles: Discover communication preferences and styles across different generations and analyze how these varying styles can lead to both challenges and opportunities in workplace communication.
  • Identify and Dismantle Communication Barriers: Learn to identify common generational barriers and how to eliminate the actions that hinder effective communication, such as stereotypes and misaligned expectations.
  • Enhance Cross-Generational Connections: Discover and implement strategies to bridge communication gaps, ensuring sustainable inclusivity that fosters stronger connections and mutual respect across generational lines.
  • Part 2: 60-Minute Self-Guided Session (Recorded)

    Advancing Cross-Generational Communication

    In this self-guided session, participants will build on previous insights to create a personalized roadmap for improving cross-generational communication. Through reflection and practical exercises, participants will identify communication challenges, develop adaptable strategies, and create inclusive feedback loops that enhance collaboration across generations. By the end of this session, participants will have crafted actionable steps to foster stronger, more effective communication within their teams. 

    Learning Objectives:

  • Identify Communication Challenges: Reflect on generational communication barriers in your team. 
  • Develop Adaptable Strategies: Create flexible, inclusive communication methods for different generations. 
  • Design Feedback Systems: Establish feedback loops that engage all generations effectively. 
  • Leverage Generational Strengths: Celebrate and utilize the unique strengths of each generation. 
  • Part 3 : 60-Minute Q&A Session (Live, online)

    This interactive session will bring the series full circle, ensuring participants feel equipped to put their communication plans into action and maintain inclusive, effective communication within their teams. 

    In this live Q&A session, participants will have the opportunity to discuss and refine the generational communication plans they developed during the self-guided session. The focus will be on sharing experiences, addressing challenges, and receiving feedback on the strategies they’ve implemented or plan to implement.

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    Sherron Washington, M.A.

    Sherron Washington is a marketing and communication (marcom) strategist, international speaker, facilitator, professor, and CEO of The P3 Solution—a full-service firm specializing in training and curriculum development. She develops and delivers impactful training programs on leadership, inclusion, marketing, and communication for businesses and organizations, empowering them to thrive through effective communication and marketing strategies.  

    View Sherron's Profile
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