Contact Us

We'd love to hear from you! If you have any questions, would like additional information about our courses or events, or need help with your account, please get in touch anytime!

Customer Service Hours:
Monday-Friday 10:00 am EDT/7:00 am PDT to 2:00 pm EDT/11:00 am PDT

Frequently Asked Questions

Got a quick question? Check our the following frequently asked questions.
If you can't find your answer below, don't worry!
Just give us a call or send us a note.
We're always happy to help.

At the Event Leadership Institute we stand behind our content. If, for any reason, you are not satisfied with your purchase, we will refund your money within 30 days of your purchase date for on demand individual courses and annual subscriptions. For monthly subscriptions, we will refund your purchase within 7 days of your first month's purchase, provided you have viewed less than 3 classes. For Professional Development Courses, let us know within 30 days after your final lesson.