Coaching Industry Speakers to Deliver Exceptional Learning Experiences

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A solid speaker training strategy is the key to enhancing presenters’ content delivery and keeping participants engaged. If you want the most relevant and effective content in your program, then coaching speakers is key. In this interactive session, you’ll learn how WorldatWork revamped their speaker training and coaching process with virtual trainings, digital resources and coaching calls to elevate their speakers’ confidence and competency, resulting in a 94 percent attendee satisfaction rating. You’ll also have time to discuss with your peers how to apply these new techniques to elevate your conference programming.  

Learning Objectives

  • Discuss various training and coaching options for helping your speakers design and deliver more engaging education sessions.  
  • Consider best practices for improved outcomes from session-planning calls.
  • Discover resources to consider including in your speaker management portal. 

Course Information

Estimated Time: 43 min

Difficulty: All

CMP Credit Hours:

Course Domains:

Courtney Mesmer, CMP, DES, CED, CCP, GRP

Courtney Mesmer is an expert in curating the ultimate customer experience. Throughout her career, she has designed and delivered events and products that engage targeted audiences and expand brand recognition. She has brought people together within various business communities, supplying digital platforms that accelerate learning, innovation and collaboration on a global scale. Navigating her way through business transformation, evolving technologies, government policy and the global pandemic, Courtney uses her quiet influence, strategic insights and resourcefulness to make significant social impact.

In her current role as Vice President of Events, Courtney leads the event strategy, management and execution for employees serving more than 20,000 members and subscribers worldwide. 

 Prior to her work with WorldatWork, Courtney worked with Finseca, the American Telemedicine Association and the American College of Cardiology, where she designed interactive, memorable experiences for event attendees. She built a reputation as a champion of innovation for education programs in terms of delivery, design, structure and available technologies. 

 Courtney holds a bachelor’s degree in Business Management and is credentialed as a Digital Event Strategist (DES), Certified Event Designer (CED), and Certified Meeting Professional (CMP). She has held numerous Board positions and leadership roles with the Junior League of Washington (JLW) and built the Capital Celiac Organization from the ground up. She also recently was selected as a 2023 Changemaker by Meetings.Net and Meeting Professional of the Year 2023 by Smart Meetings. 

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Sarah Michel, CSP

Sarah is an Experience Architect who has been working in the meetings industry for over 20 years to create dynamic audience experiences. Her vast knowledge of next-generation learning and facilitation skills help design dynamic meetings that guarantee more participation, opportunities for connecting and peer-to-peer interactions to deliver on the networking promise of live events.

Sarah is Vice President of Professional Connexity for Velvet Chainsaw Consulting helping organizations design and execute can’t miss meetings. She is a Certified Speaking Professional (CSP) awarded by the National Speakers Association and a nationally recognized expert on networking and the creator of the NetWORTHing® process.

Sarah is a popular speaker, emcee and facilitator for audiences and organizations around the world.

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