Effective Risk Communications Strategies

Overview

Traditionally, many organizations discussed risk management communication strategies via imaginary scenarios of “could that actually, happen?” while others delayed committing to a plan until faced with an immediate threat. Today, when every single event in the world is impacted by health and safety, government regulations, weather, climate change, and equality, (just to name a few), risk management in the 21st century is less about contemplating the “could” and more about developing an encompassing risk management crisis communications strategy. 

This course guides you to avoid potential mistakes by providing knowledge on how to create a risk communication team and communications plan for pre, during, and post-crisis.

Learning Outcomes

• Learn how to organize a crisis communication team and formulate processes for communicating in anticipation of or during a crisis
• Gain knowledge to identify and exchange key program information with your venue, including who to notify and how to communicate, respond to, and manage onsite situations and crises
• Develop an incident report to collect and process pertinent information onsite and serve as a post-incident report assessing the crisis management efforts and providing follow-up messages

This on-demand course is just the beginning of creating an event that achieves specific objectives. We’ve developed Event and Meeting Management Fundamentals, an entire online certificate course — eligible for 36 CMP hours too! — designed to understand how to strategically plan and coordinate a typical event from A to Z. Learn event planning fundamentals with our next course starting soon!