Chatbots in Meetings and Events

See pricing


As chatbots become increasingly popular, more and more event professionals are considering utilizing them at their events. Wondering if chatbots are a good idea and how you can implement them at your next event? In this on-demand video class, Brandt Krueger, provides a thorough explanation of chatbots, how they can be used in events, their benefits, cost, and more.

Learning Outcomes

  • Understand what chatbots are, how chatbots can be used in the events industry, and how chatbots use natural language processing to respond.
  • Discover the main concerns of using chatbots and the key reasons why some event professionals are resistant to using chatbots.
  • Review best practices, benefits and tips for using chatbots at events.
  • Find out the range of what implementing chatbots at your event might cost.

Course Information

Estimated Time: 32 mins

CMP Credit Hours:

Course Domains:

Brandt Krueger

As a first generation personal computer user since the age of 6, technology is part of Brandt’s DNA. Combine that DNA with a degree in Technical Theatre and a core in Psychology, add in almost 20 years experience in the meetings and events industry, and you get a powerful event technology cocktail.

In addition to being published on numerous websites such as,, and the Convention Industry Council, he has landed articles in trade publications such as Meetings and Conventions Magazine and Insurance & Financial Meetings Management Magazine. He’s spoken at various industry events such as Collinson Collaborate, BizBash’s Elevate, MPI’s World Education Congress, FICP’s Education Forum, Event Camp (London, Chicago, and Middle East), and even a one week intensive for government ministers and guests on producing large scale events in Turkmenistan.

He currently teaches many public and private classes through the Event Leadership Institute, and is the owner of Event Technology Consulting, an appropriately named company that provides meeting and event technology consulting services.

View Instructor’s Profile