Exam Re-Takes & Program Extensions
Final Exam Re-Takes
It happens to the best of us. Sometimes, you miss the mark and need to retake the final exam. Here's our policy and your options on exam retakes.
In the event that a Learner does not meet the minimum required passing score for the final exam, they may choose to retake the exam. The exam retake fee is $75 USD for each exam attempt. Should the Learner not pass a second time, there is the option to purchase one additional retake at $75 USD. The maximum amount of total exam attempts is three. After the third unsuccessful attempt, Learners will be required to retake the course or program at their expense before making another attempt. Please reach out to [email protected] for further instructions on how to pay for the retake.
Exception: Please note, Final Exam and Retake policies are not applicable for the Pandemic On-Site Protocol Training Course. In the event a Learner does not meet the minimum required passing score for the final exam, Learners will be required to retake the entire course. Contact support at [email protected] for more information.
In the event that a Learner experiences a mitigating circumstance that prevents them from completing the course or program requirements within the maximum allowable timeframe or program end date/deadline, the Learner may apply for an extension. The Learner must apply for a program extension in writing to [email protected]. Extensions are reviewed on a case-by-case basis, and application alone does not guarantee acceptance, as it might be in the Learner's best interest to repeat the course or program.
ELI offers extended access to Professional Development Courses* on a monthly basis for a maximum of three months. The course extension fee must be purchased within three months of the course end date and can only be extended up to three months from the course end date The non-refundable extension fee is $50 USD per month. Extensions must be applied for and must be approved prior to making a purchase. Should a Learner be required to repeat a course due to unsuccessful completion, regular tuition fees apply for the repeated course(s) or program(s). Event Leadership Institute may choose to waive these fees under special circumstances at its discretion.
*Exception: Please note, Program Extension policies are not applicable for the Pandemic On-Site Protocol Training Course. In the event a Learner is unable to complete the course and/or program requirements within the maximum allowable time frame or program end date/deadline, the Learner will be required to re-take the course at their expense to complete the course.