Pandemic On-Site Protocol
Certificate OD

Pandemic On-Site Protocol Certificate OD

Course Overview

The pandemic will continue to impact gatherings for the coming months – with onsite staff playing a frontline role in monitoring, enforcing, and handling compliance with safety protocols and procedures.

This course is designed to provide all front and back-of-house onsite event staff – including volunteers, vendors, suppliers, and production crews – with the knowledge necessary to personally stay safe, guidance to identify and suppress risks, and skills to handle, mitigate and de-escalate non-compliance issues should they arise.

From internal and external team member preparedness to site assessment and managing guest logistics, this course provides all onsite team members with tactical knowledge to monitor and maintain a safe environment for all.


  • Learn at your own pace with this three-hour self-paced training, presented in a web-based format to learn anywhere, at any time convenient to your schedule.
  • The training can be completed in a single viewing session or spread out over 30 days from the course registration date.
  • IMPORTANT: The final exam must also be completed within 30 days following the registration start date.

A digital badge and certificate of completion will be awarded upon successfully passing the exam. Additionally, this class is available for up to 3.0 CE Credits through the Events Industry Council (Domain G: Meeting or Event Design).

Want to go deeper in elevating your decision-making framework and event design strategy? ELI also offers the Pandemic Meeting & Event Design certificate course. This six-week course is eligible for 20 CMP hours.

Learning Outcomes

  • How to establish event safety goals and the role of a Duty of Care Agreement
  • Best practices – beyond surface cleaning and sanitization – to put in place for onsite protocols, including guest logistics, screening mechanisms, staff briefings and training, and load in/load out.
  • Guidance for evaluating and assessing site risk
  • Tips for pre-event prevention and onsite suppression,
  • Strategies to handle situational scenarios involving guests

Who Should Attend?

  • Event and Meeting Producers
  • Project Managers
  • Production Coordinators
  • Trip Directors
  • Freelance Staff
  • Event Volunteers
  • Event Supplier Support Crews

About the Event Leadership Institute

Since 2010, the Event Leadership Institute (ELI) has provided expertly designed online education, training, and professional development programs for event & meeting industry professionals. ELI’s extensive catalog of instructor-led certificate courses, webinars, on-demand video class library, and other resources give planners, small teams, and large organizations the knowledge, practical insights, and skills to succeed professionally and personally.

How This Training Compares to Pandemic Meeting & Event Design

Pandemic On-Site Protocol Training is ideal for any and all on-site event staff – including volunteers, vendors, suppliers and production crews. Going beyond cleaning protocols, this training covers risk mitigation, internal and external team operations, venue operations and guest logistics, including situational awareness, handling and de-escalation tactics – to ensure a safe environment for on-site staff and guests.

Pandemic Meeting & Event Design is a 6-week, in-depth online course for meeting and event planners who are re-thinking their overall on-site event strategy and design. The course empowers planners with knowledge and insights to develop an elevated experience design strategy.


Event Leadership Institute has been approved by the Events Industry Council (EIC) as a Preferred Provider of continuing education on all professional development certificate courses, which qualifies for CMP continuing education credit. Determination of continuing education credit eligibility or Preferred Provider status does not imply EIC’s endorsement or assessment of education quality.

Kevin White, CSEP

Kevin has been a storyteller his entire life. That love of capturing attention and engaging people is what brought him to working with global organizations on their marketing and development efforts for nearly a quarter-century.

In 2011 he founded XPL, an award-winning experiential agency that delivers bold, powerful live events that transform audiences around the world. Clients include institutions such as Harvard Business School, non-profits such as The Special Olympics, governmental units such as the US Department of State and corporations such as Bugatti. Each brings a diverse set of needs that they entrust Kevin and his team to fulfill.

In addition to serving as an instructor for several Event Leadership Institute professional development courses —including Pandemic Meeting & Event Design and Pandemic On-Site Protocol Training — Kevin has undergone training from the World Health Organization (WHO) on mass gatherings, and has also received the Event Safety Access certification from the Event Safety Alliance.

Kevin’s commitment to his industry is demonstrated by his willingness to give back. He has been a professor at New York University and was selected by his peers to serve as the international president of the International Live Events Association (ILEA). He is currently working on his first book on innovation in experiential design and recently launched a series of entrepreneurial-based retreats around the world under the brand The Table.

View Kevin's Profile


Training Resources


  • Establishing Safety goals
  • Risk Management Phases
  • Current Pandemic Science

Risk Mitigation

  • Duty of Care
  • Suppression Strategies
  • Design Focus

Team Operations - Internal

  • Pre-event Preparations
  • Daily Protocols
  • Office Protocols
  • Logistics
  • Emergency Preparedness
  • Safety Team Design

Team Operations - External

  • Screenings
  • Training
  • Monitoring
  • PPE
  • Load In / Out
  • Top-Level Services

Venue Operations

  • Site Assessment
  • Physical Layout
  • Sanitation
  • Engineering

Guest Logistics

  • Pre-event Prevention
  • On-site Suppression
  • Communication Basics
  • Situational Handling
  • Post-Event Protocols

The Event Leadership Institute stands behind all of its content. If you feel you didn't learn what you expected to in this course, just let us know within 30 days of your last lesson and we'll give you a full refund. Click here to view our refund policy and full terms & conditions.

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